Complaint 2054437
2016 FORD C-MAX • POWER TRAIN:AUTOMATIC TRANSMISSION • incident Jan 8, 2025
- Complaint ID
- 2054437
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2016
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Incident Date
- Jan 8, 2025
- Date Received
- Jan 8, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN:AUTOMATIC TRANSMISSION
Owner Narrative
The contact owns a 2016 Ford C-Max. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission would need to be replaced. The vehicle was not repaired. The contact stated that the transmission had previously been replaced 3 years prior. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 49,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.