Complaint 2052649
2015 FORD FLEX • BACK OVER PREVENTION • incident Jan 15, 2020
- Complaint ID
- 2052649
- Make
- FORD
- Model
- FLEX
- Model Year
- 2015
- Component
- BACK OVER PREVENTION
- Incident Date
- Jan 15, 2020
- Date Received
- Jan 2, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was shifted into reverse, the back-over prevention camera screen image displayed an unknown service error message, showed an upside-down image, and displayed a blacked-out image occasionally. No warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired due to the costs. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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