Complaint 2051185
2016 VOLVO XC90 • VISIBILITY:SUN/MOON ROOF ASSEMBLY • incident Dec 1, 2022
- Complaint ID
- 2051185
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2016
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Incident Date
- Dec 1, 2022
- Date Received
- Dec 27, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Owner Narrative
The contact owns a 2016 Volvo XC90. The contact stated that water was entering the vehicle through the sunroof. There was an abnormal odor of mold inside the vehicle. The carpet was not wet. There was an abnormal swishing sound detected inside the vehicle. After it rained, the contact noticed that the passenger side front floorboard had an accumulation of water a quarter inch deep. The contact noticed the water was leaking on the airbag from the exterior A-pillar. The contact moved the headliner, and the rubber boot was intact. The call/SOS warning light was illuminated. The contact called the local dealer, who informed about diagnostic testing and scheduled an appointment. The manufacturer was not contacted. The approximate failure mileage was 80,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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