Complaint 2045397
2016 VOLVO XC90 • LATCHES/LOCKS/LINKAGES:DOORS:LOCK • incident Mar 13, 2024
- Complaint ID
- 2045397
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2016
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Incident Date
- Mar 13, 2024
- Date Received
- Dec 4, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Owner Narrative
The rear doors get stuck closed. No unlocking or releasing child lock solves this issue. Had the passenger rear door unavailable for over 6 months and then it opened again only for the other side to quit working now. Volvo does not cover this issue despite clear danger to riders in accident or emergency in need to exit vehicle.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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