Complaint 2042370
2023 FORD F-350 SD • ELECTRICAL SYSTEM • incident Apr 30, 2024
- Complaint ID
- 2042370
- Make
- FORD
- Model
- F-350 SD
- Model Year
- 2023
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Apr 30, 2024
- Date Received
- Nov 21, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
My dash and head unit intermittently powers down then reboots both while I am parked and driving. It also gives a message saying it may not start up or something about low power mode, front camera error and pro assist error. I purchased my vehicle in Mar 2024 and it started around 3K miles. I've reached out to several dealerships about getting it repaired since it's under warranty and they can't even diagnose it without keeping my vehicles for days with no guarantee of any timelines. Since it need my vehicle for work and none of them will provide loners or rentals haven't been able to get the problem remedied. For some reason they need to hold on to my vehicle for days until they can even diagnose it and I can't make an appointment just to drop it off when there is a bay open. I reached out to Ford directly to see if I can get them to cover a rental car and they refused. I also asked if I can take it outside of the Ford service network because I can get it serviced faster and they said no since it is standard warranty. So I'm held hostage forced to use their service when they can't provide service timely. I have more pictures and videos as evidence.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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