Complaint 2040610

2018 CHRYSLER 300 • POWER TRAIN • incident May 7, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2040610
Make
CHRYSLER
Model
300
Model Year
2018
Component
POWER TRAIN
Incident Date
May 7, 2024
Date Received
Nov 15, 2024
Data As Of
Jul 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (Rack-Pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in Puerto Rico, causing an accident. AUTHORIZED WORKSHOP: BELLA RETAIL GROUP LLC. D/B/A FLAGSHIP CHRYSLER, Flagship, EXTENDED INSURANCE POLICY: PREMIER INSURANCE COMPANY

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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