Complaint 2032868
2024 VOLVO XC60 • POWER TRAIN:AUTOMATIC TRANSMISSION • incident Aug 27, 2024
- Complaint ID
- 2032868
- Make
- VOLVO
- Model
- XC60
- Model Year
- 2024
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Incident Date
- Aug 27, 2024
- Date Received
- Oct 16, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN:AUTOMATIC TRANSMISSION
Owner Narrative
The contact owns a 2024 Volvo XC60. The contact stated while driving at various speeds, the transmission intermittently failed to shift once the vehicle was shut off after it was already on for a long period of time. No warning light was illuminated however, the infotainment screen and the dashboard darkened. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis; the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The contact stated that almost two months later the failure occurred again. The vehicle was taken to the dealer to get a second diagnosis. Once again, the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 9,324.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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