Complaint 2031517
2012 DODGE JOURNEY • POWER TRAIN • incident Oct 4, 2024
- Complaint ID
- 2031517
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- Oct 4, 2024
- Date Received
- Oct 10, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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