Complaint 2026593

Complaint Summary

SUSPENSION

Owner Narrative

1)BODY- The body of the vehicle (paint) seems to be chipping and/or rusting at an increasingly rapid rate with no known causes. This rusting is causing the value of the car to plummet as I am trying to sell the vehicle. It first appeared in about 2019 and has been getting steadily worse without any way to stop it. 2) SUSPENSION- On every single Toyota I’ve owned (4) the struts wore very quickly and are NOT a cheap fix. I had to at one point, fix them more than once in the same vehicle. I was told by the repair tech that it is a common issue seen in Toyotas. If a strut goes while driving it can cause major safety issues for the driver. 3)WHEELS- The hubcaps more specifically speaking, on every Toyota I’ve owned, have also had an issue maintaining its hubcaps. One rolled off on the highway and nearly caused me to crash as it hit the side of my car and slid under the rear tires and made me slide all over the snowy highway. Luckily there weren’t many vehicles on the road or it could’ve been catastrophic. I also notice that the light for the tire pressure never turns off either. I can fill the tires, empty the tires, it does not matter, the light will never go off.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.