Complaint 2023827
2022 CHEVROLET EXPRESS • STRUCTURE • incident May 10, 2024
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of NHTSA Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside. The contact stated that he was physically disabled, and the failure required his wife to exit the RV through the front driver's side door to unlock or to lock the RV entry door. The RV was taken to the local dealer for the recall repair, but the dealer was unable to verify that the RV was covered under the recall. The RV was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 4,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.