Complaint 2023210
2021 VOLVO XC90 • FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING • incident Sep 7, 2024
Complaint Summary
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Owner Narrative
The brakes did not work when the automatic emergency braking turned on. When I pressed the brakes all the way down, the brakes didnât respond because it was still in automatic mode. I was able to swerve into the next lane to not hit the vehicle in front of me. The automatic emergency braking also turned on when I was reversing from a parked location when there was a vehicle waiting to park behind me and my vehicle stoped and didnât come off of brake/park mode. I had to turn my vehicle on and off again to get it to move again. I have taken my vehicle in twice for shaking. My back rotors were replaced 2 weeks ago but my vehicle still shakes. This car only has around 21,000 miles to have so many issues already with rotors and shaking.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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