Complaint 2023209
2021 VOLVO XC90 • SERVICE BRAKES • incident Sep 7, 2024
- Complaint ID
- 2023209
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2021
- Component
- SERVICE BRAKES
- Incident Date
- Sep 7, 2024
- Date Received
- Sep 9, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The brakes did not work when the automatic emergency braking turned on. When I pressed the brakes all the way down, the brakes didnât respond because it was still in automatic mode. I was able to swerve into the next lane to not hit the vehicle in front of me. The automatic emergency braking also turned on when I was reversing from a parked location when there was a vehicle waiting to park behind me and my vehicle stoped and didnât come off of brake/park mode. I had to turn my vehicle on and off again to get it to move again. I have taken my vehicle in twice for shaking. My back rotors were replaced 2 weeks ago but my vehicle still shakes. This car only has around 21,000 miles to have so many issues already with rotors and shaking.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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