Complaint 2022111

2022 HYUNDAI ELANTRA HYBRID • ELECTRICAL SYSTEM • incident Sep 1, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2022111
Make
HYUNDAI
Model Year
2022
Component
ELECTRICAL SYSTEM
Incident Date
Sep 1, 2023
Date Received
Sep 4, 2024
Data As Of
Jul 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

When driving the vehicle for more than 10 minutes, the dash will display " Check hybrid system. Stop safely" the vehicle will completely stall and will not allow you accelerate forcing you to pull over, turn the vehicle off and reset the 12v battery. Once this is done the car will turn on normally as if nothing happened. This issue happens randomly and without a warning. It was occurred on the highway many times while traveling 60+ mph and I had to stop abruptly and was forced to slow down drastically and pull over on a median and reset the car. Another incident, I was in the middle of intersection about to turn left and my vehicle stalled out in the middle of oncoming traffic causing cars to have to swerve to avoid me in the middle of the intersection. Also since it occurs very randomly, the car stalling out and it not allowing you to accelerate it poses a risk to drivers that are not paying attention and could cause a rear end accident. I have taken my car to the dealership twice for this issue and they have not been able to diagnose the issue but can see the history of the codes the car gave when it occurs. There was a recall and I took my vehicle so they can perform software update and the issue was still occurring despite the update. This has been occurring since late 2023. I purchased the car in 2021/2022.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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