Complaint 2016843
2016 FORD F-350 • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER • incident Jan 1, 2020
Complaint Summary
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER
Owner Narrative
The contact owns a 2016 Ford F-350. The contact stated while driving 45â55 MPH, the vehicle lost motive power. The contact was able to pull over and restart the vehicle, which reset the vehicle. The vehicle then went into LIMP Mode. The contact stated that the RPM failed to exceed 2,500 RPM. The vehicle was idling. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who referred the contact to a Ford dealer for assistance. The vehicle was taken to another independent mechanic, who determined that the failure was due to the turbo. The vehicle was taken to the local dealer, where it was diagnosed that the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and the contact was informed that the turbo charger was good for approximately three to four years; no assistance was provided. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 50,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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