Complaint 2015677

2023 HARLEY-DAVIDSON FXLRS • SERVICE BRAKES • incident Jul 3, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2015677
Model
FXLRS
Model Year
2023
Component
SERVICE BRAKES
Incident Date
Jul 3, 2023
Date Received
Aug 12, 2024
Data As Of
Jul 1, 2026

Complaint Summary

SERVICE BRAKES

Owner Narrative

2023 FXLRS with approximately 2000 miles. Rear brake is barely able to slow the motorcycle down, even with excessive pedal pressure. Upon inspection, one of the caliper pistons was stuck in the brake caliper. I had dropped the bike at Timms Harley Davidson in Anderson South Carolina to be checked out. The service manager called to let me know one of their technicians had ridden it and didn't notice a problem. I took the bike back to my shop and removed the rear caliper. I took photos of the stuck piston and sent them to the dealership. I was contacted by phone by the service manager and was told to bring the motorcycle back and that they would replace the caliper with a new one.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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