Complaint 2012830
2016 GMC ACADIA • AIR BAGS • incident Jun 1, 2023
Complaint Summary
AIR BAGS
Owner Narrative
I received a letter from GMC in June 2023 (14 months ago) notifying me of a safety recall on my 2016 GMC Acadia regarding front driver side airbag inflator. The letter said the inflator my rupture during deployment sending shrapnel (metal fragments) to the vehicle interior resulting in serious injury and/or death to the driver or other occupants. I have contacted a dealer for recall repair and was told there are NO replacement parts available and no date when they may be available. 8/2/2024 I contacted GMC regarding this recall issue and no parts. The representative said GMC has no date when parts may become available, that I would get a letter when parts are available. THIS IS NOT ACCEPTABLE AND A KNOWN SAFETY HAZARD BY GMC. I can't sell my vehicle with an open known safety recall. EFFECTED OWNERS NEED ACTION NOW ON THIS RECALL, BEFORE MORE PEOPLE DIE OR ARE INJURED.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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