Complaint 2011189
2023 HARLEY-DAVIDSON FXLRST • SERVICE BRAKES • incident Jul 27, 2024
- Complaint ID
- 2011189
- Make
- HARLEY-DAVIDSON
- Model
- FXLRST
- Model Year
- 2023
- Component
- SERVICE BRAKES
- Incident Date
- Jul 27, 2024
- Date Received
- Jul 27, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
New under warranty, 5,924 miles. Front end shudders and bounces when applying front brakes. Dealer service center said front brake rotors are warped and out of spec. No accident âYETâ but Harley Davidson is refusing to fix the brake problem under warranty (bike is 8 months old), stating brake rotors are a âwearâ item, although the Replacement rotors WOULD have a 1 year âwarrantyâ. WTH ??? Brake rotors do not âwear outâ beyond OEM specs in 8 months and < 6,000 miles. Dealer claims âincorrect break inâ caused problem. My 2015 motorcycle bought from same dealer has 40,000 miles on it with no issues, however, brake pads on 2015 bike were replaced with high quality aftermarket brake pads, indicating a possible OEM brake pad and or rotor quality issue, definitely NOT a lack of operator break in procedure. This 2023 is my daily driver, 80 miles round trip on SoCal fwys and I cannot afford the $ 675.00 ârepairâ cost to my front braking system, so will have to use as is, hoping there wonât be a catastrophic failure before I can afford to have this issue repaired. Dealer is disavowing any and all responsibility for any braking issues that my refusal to pay for repairs may cause.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.