Complaint 2010951
2022 FORD E-350 • STEERING • incident Jul 26, 2024
Complaint Summary
STEERING
Owner Narrative
Received a notice on a "Customer Satisfaction Program 24N03" Instead of issuing a recall for the Hydroboost power steering pressure and jumper lines they instead extended the warranty. People have had their braking and power steering go out while driving and this is simply unsafe and unacceptable. They need to replace their faulty "quick connector" to a hard connector before people are injured. My dealership refuses to do this as it is not a recall. Thank you for your consideration
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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