Complaint 2010943
2013 FORD F-350 • ENGINE AND ENGINE COOLING • incident Jul 3, 2024
- Complaint ID
- 2010943
- Make
- FORD
- Model
- F-350
- Model Year
- 2013
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Jul 3, 2024
- Date Received
- Jul 26, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2013 Ford F-350. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EGR (Exhaust Gas Recirculation) cooler needed to be replaced. The vehicle was repaired. The contact related the failure to Customer Satisfaction Program: 21M04. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 78,500.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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