Complaint 2010549
2014 FORD F-250 • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) • incident Jul 10, 2024
- Complaint ID
- 2010549
- Make
- FORD
- Model
- F-250
- Model Year
- 2014
- Component
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- Incident Date
- Jul 10, 2024
- Date Received
- Jul 25, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Owner Narrative
The contact owns a 2014 Ford F-250. The contact stated while driving at an undisclosed speed, there was a message displayed informing the contact that the vehicle was limited to 50 MPH, after which the vehicle entered LIMP Mode. The driver was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the exhaust gas recycling (EGR) system. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21M04. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 147,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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