Complaint 2007697
2023 HYUNDAI IONIQ 6 • ELECTRICAL SYSTEM • incident Jul 2, 2024
- Complaint ID
- 2007697
- Make
- HYUNDAI
- Model
- IONIQ 6
- Model Year
- 2023
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Jul 2, 2024
- Date Received
- Jul 15, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2023 Hyundai Ioniq 6. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to charge the battery, the recharging system did not recognize that the vehicle was plugged into a charging station. The contact stated that the vehicle indicated "Charging Unsuccessful" and the contact had to connect and disconnect the charging cable several times until the vehicle was successfully charged. Additionally, the contact stated that the "Service Required" message was displayed along with a countdown for days remaining for the repair. Additionally, the contact reported that the electrical charge was drained, and the contact was unable to start the vehicle. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed and was not repaired. The contact related the failure to the recall. The failure mileage was 3,611. Parts distribution disconnect.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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