Complaint 2006435
2012 DODGE JOURNEY • SERVICE BRAKES, HYDRAULIC • incident Jun 10, 2024
- Complaint ID
- 2006435
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2012
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Jun 10, 2024
- Date Received
- Jul 10, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2012 Dodge Journey. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was soft, and the vehicle made an abnormal grinding sound. The vehicle was taken to an independent mechanic, where it was determined that the failure might be related to the ABS module. The vehicle was then taken to the dealer, where the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and that additional repairs would be at the owners expense. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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