Complaint 2004609
2021 AUDI Q5 • POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT • incident Jul 15, 2023
- Complaint ID
- 2004609
- Make
- AUDI
- Model
- Q5
- Model Year
- 2021
- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Incident Date
- Jul 15, 2023
- Date Received
- Jul 3, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Owner Narrative
The contact owns a 2021 Audi Q5. The contact stated while driving approximately 5 MPH and coming to a stop or making a turn, the vehicle shuddered. In addition, the contact stated that the vehicle shuddered at slower speeds. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the 4-WD clutch and rear differential needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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