Complaint 2002916
2016 FORD TRANSIT • FUEL/PROPULSION SYSTEM • incident Apr 18, 2024
- Complaint ID
- 2002916
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2016
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Apr 18, 2024
- Date Received
- Jun 26, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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