Complaint 2002746

Complaint Summary

POWER TRAIN

Owner Narrative

On April 25th, 2024 on Interstate 75 in Findlay, OH my truck had the back end lock up briefly and started to hop and fish tail. The engine RPM's went way up and the Service Light came on in the truck and the ignition was shut off (automatically and not by the key) truck had electrical power but engine was no longer running and the truck coasted to a stop on the side of the highway. I had the truck towed back to my house and I went to check for codes with my snap-on computer and no codes were present. I started the truck up and no issues were noticed. I took the vehicle to a local repair shop for further investigation. The rear differential was drained as was the transmission oil. Also the brakes were inspected. The mechanic didn't find anything that could explain the issue. He saw a rear brake pad that wasn't moving as freely as it should but explained that didn't sound like that's what the issue was. Nothing abnormal was noticed in the differential fluid or transmission fluid either. I know that Fords are having issues with the transmission shifting into first gear on its own and am wondering if that is the true issue. That is the only thing that explains what happened that day. The truck is currently running ok. I talked to the Ford dealership today and they said that they would have to confirm that that is what is happening, but it sounds highly likely that that is what happened and since the truck is currently not covered under the current recall the bill would be around $3400. I am filing this so that they and you are aware that it is possible that it is happening to the 2010 model years as well.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.