Complaint 2001053
2011 DODGE JOURNEY • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP • incident Dec 1, 2023
- Complaint ID
- 2001053
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2011
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Incident Date
- Dec 1, 2023
- Date Received
- Jun 20, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Owner Narrative
The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that his friend replaced the fuel pump an additional four times. The vehicle was then taken to a dealer where it was diagnosed that the fuel pump or TIPM sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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