Complaint 1994263
TBD_TEST TBD_TEST • ELECTRICAL SYSTEM:ADAS • incident May 24, 2024
- Complaint ID
- 1994263
- Make
- TBD_TEST
- Model
- TBD_TEST
- Component
- ELECTRICAL SYSTEM:ADAS
- Incident Date
- May 24, 2024
- Date Received
- May 24, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM:ADAS
Owner Narrative
I work for an Automotive Tool supplier and closely follow ADAS calibration information. Iâve noticed a sharp uptick of posts and comments that ADAS systems calibration equipment produced by Autel and Topdon are often providing incorrect and inaccurate calibration information. The latest comment I saw today was a user calibrated a 2019 VW Atlas using an Autel ADAS calibration stand and the vehicle did not function correctly after the calibration. He discovered the information provided by the tool was drastically incorrect. How are Autel and Topdon still allowed to sell tools that are incorrectly calibrating sensitive safety systems in the US? These tools by Autel and Topdon will cause ADAS systems to function incorrectly in emergency situations.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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