Complaint 1988539
2022 HYUNDAI IONIQ 5 • ELECTRICAL SYSTEM • incident Apr 11, 2024
- Complaint ID
- 1988539
- Make
- HYUNDAI
- Model
- IONIQ 5
- Model Year
- 2022
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Apr 11, 2024
- Date Received
- May 2, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle failed to start and was jumpstarted. The dealer was notified of the failure and advised the contact to charge the 12 Volt battery. The contact stated that the 12 Volt battery was recharged; however, the failure recurred while driving 40 MPH a week later. A message advising to pull over immediately was displayed, and the vehicle lost motive power. The contact was able to veer to the side of the road. Towing services assisted the contact in recharging the 12 Volt battery, and the contact was able to drive to the residence. The contact stated that the failure persisted. The vehicle was taken to the dealer, where the contact was informed that the earliest availability for diagnostic testing and the recall repair of NHTSA Campaign Number: 24V204000 (Electrical System) was in 8 days. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,008.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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