Complaint 1984815
2014 FORD F-250 • SUSPENSION • incident Apr 17, 2024
- Complaint ID
- 1984815
- Make
- FORD
- Model
- F-250
- Model Year
- 2014
- Component
- SUSPENSION
- Incident Date
- Apr 17, 2024
- Date Received
- Apr 19, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The Ford Death Wobble. I was driving down the highway at speed and hit an overpass expansion joint and the truck started violently shaking and I had to slow down and get in the center median against the concrete barrier to get it under control. Once I got it under control and got back on the highway I moved to the slow lane and a couple of miles down the road I hit another expansion joint, and it did the same thing. This time there was an exit ramp coming up and I took the ramp to slow down to get it back under control. We had just had it at the local Ford dealership and had the suspension all changed to new from OEM. New tie rods, steering damper, and most of the other suspension parts to fix the issue. They said that should fix the problem. It did not fix the problem. Now it is back at the dealer, and they are saying that it "could be a couple of other parts" and it will be an additional $600.00 to have them replaced after we spent $1600.00 the first time it was supposed to be fixed. Why is it that Ford and the other manufactures that have this issue have not fixed the problem. This has been going on for years and the same issue. Also, why have they not issued a complete recall on these trucks to fix the issue? My truck is not part of the recall at all, and it is doing the same things as the ones that are on the recall. This makes no sense. If it is a known safety issue and it is a manufacturing defect, then there should be a recall. Is it because no one has died as a result of this yet? Or are they just waiting until someone does before they do something about it? This is absolutely insane to me. My wife will not drive the truck and that is who it was purchased for. We also bought it to haul our horses and she will definitely not haul her horses with this truck. She will continue to use the 1999 F250 that does not have this issue. I need some resolution to this and I would like to be reimbursed for the money that we spent to fix the problem that didn't fix it.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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