Complaint 1978008
2020 RAM 3500 • FUEL SYSTEM, DIESEL • incident Jan 31, 2024
- Complaint ID
- 1978008
- Make
- RAM
- Model
- 3500
- Model Year
- 2020
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Jan 31, 2024
- Date Received
- Mar 25, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owns a 2020 Ram 3500. The contact stated that while driving 75 MPH, the vehicle was shaking and then lost motive power. The check engine warning light later illuminated. The vehicle was towed to the dealer, where NHTSA Campaign Numbers: 21V880000 (Fuel System, Diesel), 21V398000 (Wheels), and 22V904000 (Structure) were performed. However, the failure recurred. The vehicle was then towed to Gulfgate Dodge Chrysler Jeep Ram (7250 Gulf Fwy, Houston, TX 77017), where it was diagnosed that the fuel line had failed, and the fuel injectors and fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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