Complaint 1964376
2017 VOLVO XC90 • LATCHES/LOCKS/LINKAGES:DOORS:LATCH • incident Feb 2, 2024
- Complaint ID
- 1964376
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2017
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Incident Date
- Feb 2, 2024
- Date Received
- Feb 4, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner Narrative
Passenger and driver side rear door lock are inoperable from outside and inside. The issue has been widely reported by other vehicle owners. The root cause has been reported as water damaging the locking mechanisms. Volvo redesigned the mechanisms but has not issued a recall.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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