Complaint 1959685
2011 FORD EXPEDITION • LATCHES/LOCKS/LINKAGES • incident Dec 5, 2022
- Complaint ID
- 1959685
- Make
- FORD
- Model
- EXPEDITION
- Model Year
- 2011
- Component
- LATCHES/LOCKS/LINKAGES
- Incident Date
- Dec 5, 2022
- Date Received
- Jan 19, 2024
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES
Owner Narrative
The contact owns a 2011 Ford Expedition. The contact stated that the locking assembly on the driverâs side door was frozen and failed to operate as designed. Due to the issue, the contact was unable to enter the vehicle without using a hair dryer to warm up the lock. However, once the door was opened, the door was unable to close until the lock was heated up again. No warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 115,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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