Complaint 1948556
2016 FORD F-350 • FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP • incident Nov 30, 2023
- Complaint ID
- 1948556
- Make
- FORD
- Model
- F-350
- Model Year
- 2016
- Component
- FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
- Incident Date
- Nov 30, 2023
- Date Received
- Dec 7, 2023
- Data As Of
- Apr 27, 2026
Complaint Summary
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Owner Narrative
The contact owns a 2016 Ford F-350. The contact stated while driving approximately 70 MPH, the "Engine Power Reduced" message was displayed and the vehicle downshifted while running very rough before the vehicle stalled. The contact coasted to the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the high-pressure fuel pump had failed and caused metal fragments to enter the fuel system. The contact was informed that the high-pressure fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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