Complaint 1945325

2018 FORD TAURUS • SERVICE BRAKES • incident Nov 23, 2023

Crash
Yes
Fire
No
Injuries
4
Deaths
0
Complaint ID
1945325
Make
FORD
Model
TAURUS
Model Year
2018
Component
SERVICE BRAKES
Incident Date
Nov 23, 2023
Date Received
Nov 24, 2023
Data As Of
Jul 1, 2026

Complaint Summary

SERVICE BRAKES

Owner Narrative

The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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