Complaint 1945271
2016 FORD TAURUS • FUEL/PROPULSION SYSTEM • incident Oct 11, 2023
- Complaint ID
- 1945271
- Make
- FORD
- Model
- TAURUS
- Model Year
- 2016
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Oct 11, 2023
- Date Received
- Nov 24, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
my vehicle's oil lines to the turbo charger failed and caused a huge oil leak and my car was smoking all over the highway. I had the vehicle towed to a nearby service station recommended by AAA. After discovering the issue, the repairman indicated there was a recall on this exact issue. However, I was never notified by Ford of the recall. When I called Ford I was informed that the recall only applied to vehicles built between Oct and Nov 2016. My vehicle was built in April. I feel that this issue couldn't have been limited to that small window of time, obviously Ford is not sharing the appropriate information with NHSTA. I had to pay $3000 to fix my vehicle for a problem that Ford is well aware this vehicle is still having. I'm deeply disappointed in Ford.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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