Complaint 1941289
2012 DODGE JOURNEY • SUSPENSION • incident Jul 10, 2023
- Complaint ID
- 1941289
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2012
- Component
- SUSPENSION
- Incident Date
- Jul 10, 2023
- Date Received
- Nov 6, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasnât. Not to mention my brakes locked up in a little rain and I couldnât stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesnât start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesnât register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didnât deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says itâs either negative 40 degrees or 122 degrees. Which wonât let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I canât afford to fix all of this thatâs shutting down at the same time
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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