Complaint 1929726
2015 AUDI Q7 • FUEL SYSTEM, GASOLINE • incident Sep 15, 2023
- Complaint ID
- 1929726
- Make
- AUDI
- Model
- Q7
- Model Year
- 2015
- Component
- FUEL SYSTEM, GASOLINE
- Incident Date
- Sep 15, 2023
- Date Received
- Sep 21, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL SYSTEM, GASOLINE
Owner Narrative
The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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