Complaint 1929395
2015 CHEVROLET SILVERADO 1500 • STEERING • incident Sep 7, 2023
- Complaint ID
- 1929395
- Make
- CHEVROLET
- Model
- SILVERADO 1500
- Model Year
- 2015
- Component
- STEERING
- Incident Date
- Sep 7, 2023
- Date Received
- Sep 20, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while making a turn at 20 MPH, the power steering assist failed with the "Service Power Steering - Drive with Caution" message was displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V719000 (Steering) which he linked to the failure. The vehicle was taken to a dealer and the contact was informed that the electronic power assist and rack and pinion needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was repaired. The failure mileage was approximately 86,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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