Complaint 1926404
2012 FORD FIESTA • POWER TRAIN • incident Sep 8, 2023
- Complaint ID
- 1926404
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- Sep 8, 2023
- Date Received
- Sep 9, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
2012 Ford Fiesta DPS6 Automatic transmission failed as described in Ford Customer Satisfaction Program 14M02 rendering the car unable to maintain speed on an interstate highway, leading to a significant collision risk. This transmission was recently replaced (2 years, 10k miles ago) due to the same issue with the previous transmission. The car displayed a "TRANSMISSION FAILED SEEK SERVICE" message or similar on the entertainment console with a wrench icon appearing on the dashboard. This is a known and widely reported issue with these vehicles, Ford has not offered a permanent solution.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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