Complaint 1910744
2005 GMC SAVANA • VISIBILITY:WINDSHIELD • incident Nov 12, 2022
- Complaint ID
- 1910744
- Make
- GMC
- Model
- SAVANA
- Model Year
- 2005
- Component
- VISIBILITY:WINDSHIELD
- Incident Date
- Nov 12, 2022
- Date Received
- Jul 17, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY:WINDSHIELD
Owner Narrative
I had a new front windshield sold by PGW installed by Coughlin Auto Glass in Deer Lodge Montana in November - December 2022. I immediately noticed that the windshield did not allow RED LIGHT to pass through the tinted area. This is most likely due to a manufacturing defect and is dangerous. Unfortunately I did not have time to argue with the installer about a replacement until now, as I have been out of the state until yesterday. The installer confirmed that the glass was defective. He states that he contacted PGW today and that they will not replace the window. He and Pittsburg Glass Works state that they have had no other complaints and that it is too late to do anything about it. I suspect there is an entire batch of glass windshields that have this manufacturing defect. The consumer representative for PGW admitted that they had problems with supplies and manufacturing during COVID. I suspect this happened due to COVID related manufacturing problems.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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