Complaint 1910744

2005 GMC SAVANA • VISIBILITY:WINDSHIELD • incident Nov 12, 2022

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1910744
Make
GMC
Model
SAVANA
Model Year
2005
Incident Date
Nov 12, 2022
Date Received
Jul 17, 2023
Data As Of
Jul 1, 2026

Complaint Summary

VISIBILITY:WINDSHIELD

Owner Narrative

I had a new front windshield sold by PGW installed by Coughlin Auto Glass in Deer Lodge Montana in November - December 2022. I immediately noticed that the windshield did not allow RED LIGHT to pass through the tinted area. This is most likely due to a manufacturing defect and is dangerous. Unfortunately I did not have time to argue with the installer about a replacement until now, as I have been out of the state until yesterday. The installer confirmed that the glass was defective. He states that he contacted PGW today and that they will not replace the window. He and Pittsburg Glass Works state that they have had no other complaints and that it is too late to do anything about it. I suspect there is an entire batch of glass windshields that have this manufacturing defect. The consumer representative for PGW admitted that they had problems with supplies and manufacturing during COVID. I suspect this happened due to COVID related manufacturing problems.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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