Complaint 1910359
2021 VOLVO XC90 • ELECTRICAL SYSTEM • incident Jul 16, 2023
- Complaint ID
- 1910359
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2021
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Jul 16, 2023
- Date Received
- Jul 16, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The infotainment system has locked up and has shut completely off while driving. When it shuts down (screen goes black) or glitches, the car actually loses power. Luckily it powered right back on but it was scary and could happen again and be much worse. The screen/ infotainment system has had this issue for awhile. Weâve even told Volvo of Tulsa about it when it was in for service but they said they couldnât do anything about it because they couldnât reproduce the issue. We have also had the brakes and rotors replaced twice at the dealership because they seem to be lemons or faulty. We are currently dealing with vibration once again (conveniently now the warranty is out).
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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