Complaint 1903266
2002 FORD F-250 • STEERING • incident Mar 5, 2022
Complaint Summary
STEERING
Owner Narrative
While driving on a fairly rough highway I'm AZ, 180A, traveling about 50 mph over bumps and repaired cracks in the pavement, the steering wobbled and shook which did not seem far out of the ordinary on this particular stretch of highway. Suddenly, without warning, the steering failed causing loss of control of the vehicle, the driver was unable to steer the truck which veered off the road and sent us directly into the embankment of a dry wash. The truck hit the embankment head on 50-55 mph. I was riding as passenger of my vehicle since I was 8 months pregnant and experiencing severe heartburn all morning. My fiance drive and 3 of my children were in the back seat. After crashing head on into the dirt wall I was pinned in between the dashboard and seat. I suffered serious life changing injuries as a result. One of the firefighters who arrived in the scene inspected and confirmed the steering was broken. I was sent by helicopter to Flagstaff regional medical center where I spent 10 days. The truck was towed to an impound yard in St John's, az. I was able to retrieve my personal belongings but was not able to afford the tow truck drivers verbal quote of the charges due nor the cost to tow the totaled truck back home to snowflake. The truck had a lien and I assumed the lienholder would be notified to collect the vehicle. They were not notified and t ownership was transferred leaving me an abandoned vehicle fee and hold on my registration privileges in AZ. The truck is likely still at the tow yard which may allow an inspection if requested, however I no longer own it as a result of the circumstances. My 9 year old son was injured in the accident as well as my own informed which included a shattered patella and fractured acetabulum, after orthopedic surgery I was made to deliver my unborn son via C-section, thankfully the baby suffered no physical injuries.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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