Complaint 1898554
2021 FREIGHTLINER CASCADIA • FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL • incident Apr 20, 2022
- Complaint ID
- 1898554
- Make
- FREIGHTLINER
- Model
- CASCADIA
- Model Year
- 2021
- Incident Date
- Apr 20, 2022
- Date Received
- May 31, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Owner Narrative
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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