Complaint 1873833

Complaint Summary

SUSPENSION

Owner Narrative

My F350 has had multiple occurrences of the front wheels violently shaking back and forth to the point the steering wheel is uncontrollable, literally shaking from my hands-a phenomenon many refer to as "death wobble". Steering control of the vehicle was lost. The only resolution was to stop the vehicle in the midst of traffic following me. vibration in the truck was so violent that it actually hurt my back. it is more than frightening. Ford has "repaired" this at least four times over the last 8 years. the first two times, at approximately 20,000 and 35,000 miles, the steering damper was replaced. Then at 55,800 miles I had a tire dealer replace the track bar. At 83113 miles, Gabriel Jordan Ford replaced the track Barr, track bar ball joint, steering shock, drag link, outer tie rod, and both outer spindles. At 84,000 miles the problem recurred and Gabriel Jordan Ford again replace the same components, while I was told to replace tires that had only 25,000 miles. As of this date, 2/15/2023, with the new components there are times when multiple road bumps are experienced that a small "death wobble" occurs. I worry on every bump this truck hits. A better solution is needed, else, I will need to replace this truck with another brand.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.