Complaint 1864576
2012 FORD FIESTA • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR • incident Jan 1, 2013
Complaint Summary
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Owner Narrative
The contact owns a 2012 Ford Fiesta. The contact stated that the vehicle failed to start with several unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission module and battery needed to be replaced. The vehicle was repaired; however, the failure persisted. While driving, the vehicle continued to jerk and there was smoke coming through the vents. The check engine warning light was illuminated. Additionally, there was an abnormal booming sound detected. The contact had to depress the accelerator pedal continually for the vehicle to respond as needed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 28,100. The consumer stated parts alone were $872 of which he doesn't have due to his disability.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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