Complaint 1856115

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2005 Acura TL. The contact stated that she had parked her vehicle and went inside a store as her children waited inside the vehicle. Her son then texted her from inside the vehicle that the alarm had gone off. Soon after the alarm went off, her daughter noticed that both white and black colored smoke began to emit from the vehicle. Her children exited the vehicle as the front end of the vehicle caught fire. Pedestrians called for the authorities and both the police and fire departments arrived at the scene. The fire was extinguished and an incident report was filed. No injuries were reported; another vehicle was damaged as a result of the fire. The vehicle had yet to be towed or removed from the scene of the incident. Prior to the failure, the contact had noticed that while driving at highway speeds, heat would emit from vents despite the A/C being turned off. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 08V091000(Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200,300.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.