Complaint 1839012
2009 FORD EDGE • ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP • incident Aug 30, 2022
Complaint Summary
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Owner Narrative
The contact owns a 2009 Ford Edge. The contact stated while driving at an undisclosed speed, the temperature gauge became elevated and there was steam coming from under the hood. Additionally, the contact stated that she was able to maneuver the vehicle off the road. The vehicle was towed to a local service station where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 153,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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