Complaint 1829528
2016 FREIGHTLINER CASCADIA • STEERING • incident May 20, 2022
- Complaint ID
- 1829528
- Make
- FREIGHTLINER
- Model
- CASCADIA
- Model Year
- 2016
- Component
- STEERING
- Incident Date
- May 20, 2022
- Date Received
- Jul 29, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
STEERING
Owner Narrative
______________________________________________________________________________ Last October 2021 I bought truck Freightliner Cascadia 2016. Vin # [XXX]. Mileage: 477400. Last my trip I made in May 2022 from Nogales, AZ to Boise, ID When I approaching Ely, NV about 5-8 miles I drive down from the mountain hill . I used speed 25-30 MPH, suddenly my steering wheel was locked and did not made right turn. I used hardly brake because my truck was out of control and pulled forward shoulder out of highway. Only because I hardly used brake I save my lives. When I stopped before roll over from highway I lightly make right turn steering wheel and left turn steering wheel was unlocked. When I reach Loves truck Stop in Ely, NV it is repeated 3 times. I just lightly made right turn steering wheel and left turn wheel unlocked again. Now I want to inform You Freightliner Cascadia 2016 is very danger truck to use on road in the USA. Inventors from freightliner must recall this truck and fined out mistakes in steering Column Why steering Column? Because from 2004 I used Volvo 780. Now my Volvo truck pass 2 000 000. ( two million miles) About after 950 000 I fined out power steering pump not working correctly. When I used steering wheel on low RPM , steering wheel unable made right or left, but when I increase RPM it worked correctly. I install new steering pump and forgot for this problem. In my case on low RPM Freightliner steering Wheel working good, and it happened because something wrong with steering column. In Ely, NV I made exchanged steering oil. After exchanged steering Oil I safety reached Boise, ID. In my Volvo truck I exchanged steering oil about 11-12 times just when my steering wheel worked tight on low RPM I checked Steering Oil filter and Chengde Oil, and Volvo steering wheel never locked steering wheel like on Freightliner Cascadia. I send N INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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