Complaint 1823442
2015 AUDI Q7 • VEHICLE SPEED CONTROL • incident Jul 4, 2022
- Complaint ID
- 1823442
- Make
- AUDI
- Model
- Q7
- Model Year
- 2015
- Component
- VEHICLE SPEED CONTROL
- Incident Date
- Jul 4, 2022
- Date Received
- Jul 5, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
VEHICLE SPEED CONTROL
Owner Narrative
On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have control of the vehicle. I pressed on the brake pedal and let go to see if it would disengage the acceleration, but it did not. I then continued to press down on the brake pedal and pull over to the emergency lane and park the car. I had total of 6 passengers in vehicle with me, 4 adult and 2 children. After being pulled over I checked to insure the pedal was not stuck on any floor mats, and it was not. I was lucky that there was no traffic on the holiday to avoid any collisions. I carefully resumed to my destination and the vehicle operated normally. I reported to AudiUSA via online chat requesting advice. They suggested I contact a local service center who would charge me to diagnose the vehicle. I have not taken any steps yet given they typically will charge me regardless of determining any issues and identify some other upsell opportunity for service. I'm wondering if anyone else has reported this experience for an Audi Q7 2015 and any actions taken. Also if there is any government programs for safety inspections for unintended acceleration of vehicles. I would have expected Audi or any manufacturer to offer a complimentary inspection given the safety concerns. Thanks.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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