Complaint 1822200

Complaint Summary

STRUCTURE:BODY

Owner Narrative

bought truck 3/2/22 from Gold cAuto In troy NY. 3/7/22 went to take kids to school 2.5 inches of water set in my weather guard mats. seats soaked console everything in front cab reversed to pull out spot and water starting pouring on my and my kids from sides in pass sides front and the front windshield area omgand the sun roof was worst.kids had to go in myslef too it was snow still out.so that dayi oh sunroof needs to be blown out i said well that right frontdoor sounds open when its shut . same night i picked it up said all was good to go and his guy didn't hear any issues with door. the next snow it was worst this was about toward end of march. i called back around 3/15 said its still leaking dude i just want my money back for real and we are good, he said no doesnt work liek that said all his winshield guy he would take a lok at it and tell hijm ihe sent me. did that talked to the guy said he woudl call me the next day week went by so i called him back long story short he said he wasnt fixing it josh the dealer never pays him , i understood. called talked joshgoldstien told him he said well u just have to bring it in and let me have it for a few days he knows i could NOT NOT do that .leave because by now im having to leave apt and in hotel w/2 kids and im not even from here i know nobody. kids have to bev icked up ad dropped off no buses. i didnt and dont trust his people by this time so i didnt it comes out now the truck is dangerous the airbag on right side light has been von since i bought he said it was old truck it was fine no its busted the air bag. the right front seatbelt now is broke it would have to be completely replaced this in 2.5 months. then find truck is like flintstones the front cab from yrs i guess leaking is gone LITERALLY my 5 yr old fits the cab from underneath its should have never been inspec. the day i bought vthe refused to trade or give refund cussed and screamed at me whenever i came lights turnoff at night form damage nooil

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.